October 2011 customer feedback

Conversations

The feedback given by our customers and the responses from Library management are a discussion of sorts. To read the discourse between Library patrons and bosses for October, please take a look at these Carrum Downs and Frankston feedback posters.

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2011 Festival of Lights

Annual Christmas celebration

Rides, Alvin and the Chipmunks meet and greets, amusements, carol singing and more will be taking place around the corner from Frankston Library this Saturday as part of the Festival of Lights. Oh, and Santa is taking over Cube 37!



Road closures and detours

For those coming to Frankston Library on Saturday, please note that the Frankston Arts Centre carpark will be closed.

Young Street, between Playne Street and High Street, and Davey Street, between Nepean Highway and Baxter Street, will be closed from 5:00am, Saturday, 26 November until 3:00am, Sunday, 27 November.

There's parking on Playne Street outside the Library, the commercial car park next door in Playne Street and the big carpark in Young Street with foot access to Playne Street opposite the Library. 
 
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Christmas comes early at the Library

Christmas stock now available

The Library's Christmas picture story books, CDs and DVDs are now available for loan from the junior areas at the Carrum Downs and Frankston libraries.

Normal limits of 5 per card apply to the CDs and DVDs, but there's no limits on the books.

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BBQ at Frankston Library

Community lunch in the forecourt

Vital stats:
Date:  Tuesday, 22 November
Time: 12.30pm - 1.30pm
Location: Frankston Library
Consumables: Sausages and onion on bread for $2.50. Water and vegetarian options also available.

Some nice words:
Are you proud to live and/or work in Frankston?
Would you like to connect with other community members?
Attend our BBQ for your chance to meet and connect with other Frankston residents.

The ulterior motive:
Celebrating Social Inclusion Week, 19 - 27 November
 
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Local History books for sale

Fishing Sand and Village Days
and Frankston Source Materials

These two local history books are currently on sale at Frankston Library as a set for $5.00.

Fishing Sand and Village Days is an oral history of the Frankston area from the early 1900s through to 1950. In it you'll discover amazing facets of Frankston's history, like the lost sandpits of Seaford, the long gone hop farm on Robinsons Road, the Gas Works in central Frankston and what happened when the Yanks arrived in WW2.

Frankston Source Materials features primary sources related to transport in old Frankston. The days of horse and cart come to life along with the early days of the Frankston railway line.

The money from the sale of these items will go back into the Library's local history budget.

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The computers are OK

Technical delays mean access today
The planned computer, printing and photocopying outage today and tomorrow (17-18 November) has been postponed, so things are back to normal for now.

We apologise for any inconvenience

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New Adult Fiction updates return

RSS and email feed fixed

It's been down for a while, but now it's fixed, so you can again receive regular alerts for the Library's new Adult Fiction.

Using email or RSS, you can receive updates every day that we add new books, CDs and DVDs to the Library's collections, including the fiction, non-fiction, junior, teen, movies and music collections.

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Why can't I cancel my reserves online?

Because it's broke!

When you login to your membership record on the catalogue, you can normally cancel any reservations that are no longer required. We are currently having issues with this service, i.e. it's not working.

We are trying to fix the problem. In the meantime, if you have any reservations that you want cancelled, please phone us on 9784 1020 during opening hours or email us on libraryenquiries@frankston.vic.gov.au with a list of the titles you want cancelled.

We apologise for any inconvenience.

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Public PC and copier downtime

Update:
The upgrade is potponed!

17 and 18 November

The Library's Pharos printer, copier and computer management system is being upgraded on the 17th of November. 

Because of this, there will be no public computer access, no printing and no photocopier service on the 17th. Just in case it takes longer than planned (as these things sometimes do), we are currently not taking computer bookings for the 18th too.

We apologise for any inconvenience.

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Wanted: a new

Collection Management Librarian

If you're a fully qualified librarian and love buying books, DVDs and CDs (now, that narrows it), and you wouldn't mind working with our fabo team at Frankston City Libraries (and who wouldn't), then this Band 6 position might just be for you. See the Position Description for more details.

Our current Collection Management Librarian has a new job and we need to move Wally out and replace him with a real librarian and clutter the desk up with personal stuff.

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New feature for parents and guardians

Accessing family loans

If you are the designated guarantor of an under 18 library Library member, you can now manage their loans as well as your own from the one login.

We can now create family links in the Library's catalogue, so that when you login on the website to your own record, you can also see the loans of those for those of whom you are a guarantor.

To activate this service, please ask in person or over the phone on 9784 1020.

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Parking next to the Frankston Library

Another option

The old RACV site in Playne Street, next to the Frankston Library, has just opened as a car park. So now, in addition to on-street parking and the Arts Centre carpark, there are a few extra spaces adjacent to the library.

Please note that this is a commercially operated carpark on private land and is not associated with the Library or Frankston City Council.

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National Year of Reading update

Our Story - voting open

You can now vote for Victoria's favourite book with a Victorian flavour from a short-list provided by the National Year of Reading.


Here's the shortlist:

• Bearbrass – Robyn Annear
• Radical Melbourne – Jeff Sparrow and Jill Sparrow
• Sold – Brendan Gullifer
• The comfort of water – Maya Ward
• Unpolished gem – Alice Pung
• Well done, those men – Barry Heard

Voting closes 6 January 2012 and the winning book will be announced at the launch of the National Year of Reading on 14 February.

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Books for busy mums

In the kids zone at Frankston

A selection of books for mums is now available in Frankston Library's picture story area.

It's a mix of light fiction and non-fiction titles, conveniently located on a bright yellow slat wall for you to browse while the kiddies do their thing close-by.

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